Custom Hand-Drawn Puptrait | Phone Case
Regular price £32.00Our tough HD phone cases are made from high quality polycarbonate, with a removable shock absorbing silicone liner. They are easy to fit and provide added shock absorbing protection for your phone.
- Scratch resistant
- Shock absorbing removable silicone liner
- Slim and lightweight
-Easy button & port access
-Provides superior drop protection
-Secure phone fit
We ship worldwide using Royal Mail and deliver within approximately 1-7 business days, depending on the shipping location. We aim to dispatch all orders placed before 5PM (GMT), within 1-3 business days*. During peak times (such as new collection launches) it can take up to 5 business days to dispatch orders.
| Royal Mail 1st Class | Dispatched within 1-3 business days* (Normally arrives within 1-2 business days) |
£1.99 FREE on orders over £30 |
*In some instances delivery to UK may exceed these times. We cannot be held responsible for any delays caused by Royal Mail; these delays (if any) are out of our control. Please allow up to 15 working days from your dispatch email, for your package to arrive before contacting us at sales@big-pawfection.com
| Royal Mail International Tracked | Dispatched within 1-3 business days* (Normally arrives within 3-5 business day ) |
£9.65 FREE on orders over £60 |
*In some instances delivery to Europe may exceed these times. We cannot be held responsible for any delays caused by Royal Mail; these delays (if any) are out of our control. Please allow up to 20 business days from your dispatch email, for your package to arrive before contacting us at sales@big-pawfection.com Big Pawfection are not responsible for any Tax and Customs fees imposed during or after shipping . All Tax and Customs fees are the responsibility of the customer.
| Royal Mail International Tracked | Dispatched within 1-3 business days* (Normally arrives within 6-7 business day ) |
£12.30 FREE on orders over £60 |
*In some instances delivery to the Rest of the World may exceed these times. We cannot be held responsible for any delays caused by Royal Mail; these delays (if any) are out of our control. Please allow up to 25 business days from your dispatch email, for your package to arrive before contacting us at sales@big-pawfection.com Big Pawfection are not responsible for any Tax and Customs fees imposed during or after shipping . All Tax and Customs fees are the responsibility of the customer.
We're so sorry to hear that you are not happy with your Big Pawfection order. We want you to be 100% satisfied, that is why we offer returns on all orders** (excluding custom products, unless damaged or faulty).
How can I return my order?
If you would like to return your order, please send it to the following address within 14 days of the delivery date:
Big PawfectionOffice 126, 14 Chertsey Road
Woking, Surrey, GU21 5AH
In order for us to process your return; Item(s) must still be in perfect condition (unused, unwashed, hair-free and mud-free), packaged in its original packaging and a slip with your order number must be included inside.
**Original postage will not be refunded and the returns postage (along with any duties or taxes associated to the return of an international order) will be deducted off any refund, unless an item arrives damaged or faulty (in which case we will require photographic evidence).
If you choose to return your order using normal untracked delivery, then please ensure you get proof of postage, otherwise we cannot be held responsible if your order goes missing on its return.
How soon will I get my refund?
Refunds will be processed within 5 business days from when we have receive your order. You will receive an email once your refund has been processed and a credit will automatically be applied to the original method of payment, within 10 business days.
Any questions about your return should be sent to info@big-pawfection.com
