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delivery / shipping information

Our products are shipped worldwide and delivered within approximately 1-7 business days, depending on the shipping location.  We aim to dispatch all orders placed before 5PM (GMT), within 1-2 business days*. During peak times (such as new collection launches) it can take up to 5 business days to dispatch orders. 


*Please note that all Human Attire is printed to order, meaning they’re dispatched within 7 - 15 business days.


We offer FREE Delivery on all UK orders & International shipping from £2 depending on location:

UNITED KINGDOM

*In some instances delivery to UK may exceed these times. We cannot be held responsible for any delays caused by Royal Mail; these delays (if any) are out of our control. Please allow up to 15 working days from your dispatch email, for your package to arrive before contacting us at sales@big-pawfection.com.

EUROPE

AIM TO DELIVER WITHIN 3 - 5 BUSINESS DAYS*

*In some instances delivery to Europe may exceed these times. We cannot be held responsible for any delays caused by Royal Mail; these delays (if any) are out of our control. Please allow up to 20 business days from your dispatch email, for your package to arrive before contacting us at sales@big-pawfection.com. Big Pawfection are not responsible for any Tax and Customs fees imposed during or after shipping . All Tax and Customs fees are the responsibility of the customer.

REST OF THE WORLD

AIM TO DELIVER WITHIN 6 - 7 BUSINESS DAYS*

*In some instances delivery to the Rest of the World may exceed these times. We cannot be held responsible for any delays caused by Royal Mail; these delays (if any) are out of our control. Please allow up to 25 business days from your dispatch email, for your package to arrive before contacting us at sales@big-pawfection.com.Big Pawfection are not responsible for any Tax and Customs fees imposed during or after shipping . All Tax and Customs fees are the responsibility of the customer.



All of our products are individually hand wrapped & delivered straight to your door, using Royal Mail. Each product is checked by hand and given the Bella stamp of approval for that extra quality assurance. Not only is our packaging pup friendly (for those who enjoy opening their own #PupMail) Every orders is posted in our...


...RECYCLABLE ECO-FRIENDLY PACKAGING!!